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24/06/2021 From 1 July 2021, online payments can only be confirmed via the app or SMS

It will no longer be possible to be emailed one-time authorisation codes to confirm online payments using debit cards.

From 1 July 2021, the following options only are available to confirm online payments:

  • the PPF banka e-Token app, or
  • an e-PIN together with a one-time authorisation code sent by SMS.

The advantage of the PPF banka e-Token app is that it is a fast, user-friendly and safe method of confirming payments without having to retype any authorisation codes. All you need is an Android or iOS smartphone – download and activate the PPF banka e-Token app on it and you are ready to simply confirm online payments.

If you prefer to confirm online payments with an e-PIN together with a one-time authorisation code sent by SMS, you will see the following payment verification screen from 1 July 2021:


For easy-to-navigate and complete information on both online payment confirmation methods, including FAQs, please visit our website.
If you have any questions, please feel free to contact us at any time through your relationship manager, by email at customer.service@ppfbanka.cz or by phone on (+420) 224 175 902.