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23/03/2020 Adjusted operating hours of customer support for payment cards and electronic banking

From 23 March 2020, the operating hours will be from 08:00 to 17:00.

Dear Clients,


Because of the current situation in the Czech Republic, which has also resulted in some adjustments to the Bank’s operations, we have changed the operating hours of customer support (telephone and e-mail queries and messages sent from electronic banking) from the original period, 08:00 to 18:00, to the current period 08:00 to 17:00. This change is valid until further notice.


The line (+420) 222 244 266 for payment card cancellation continues to work on a nonstop basis.


Thank you for your understanding. We apologise for any inconvenience this may cause you.


Wishing you a nice day,

Yours PPF banka